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Old 25.03.2013, 04:31   #1
fishern
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Join Date: 25.03.2013
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Default Nebula 3 app error

unknown software expception(0x40000015), position is 0x00a621fd

I have try to remove the game file and install it again, but it didn`t work.
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File Type: jpg Error.JPG (22.5 KB, 13 views)
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Old 25.03.2013, 04:36   #2
.Nightwatch.
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Welcome to the DSO En Forums, Fishern. Have you checked to make sure your video card drivers are up to date?
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Old 25.03.2013, 05:20   #3
fishern
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I`m sure that my video driver is the newest one.
The problem still exists.
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Old 25.03.2013, 05:43   #4
.Nightwatch.
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Try updating them just to rule that out, and delete your DSO client folder. To find this go to Start > Run/Search > write "%temp%" and press "ok" or "enter"> DSOClient folder.

You may also need to delete your temporary internet files using Ccleaner, and using the task manager to close out nebula3 app before logging back in.

Last edited by .Nightwatch. : 25.03.2013 at 05:57.
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Old 25.03.2013, 05:56   #5
DesertKoala
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That is the Werian Sanctuary file you have in your screen shot.

You'll get that error if the file is locked read-only or open by another program.
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Old 25.03.2013, 10:07   #6
fishern
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Quote:
Originally Posted by .Nightwatch. View Post
Try updating them just to rule that out, and delete your DSO client folder. To find this go to Start > Run/Search > write "%temp%" and press "ok" or "enter"> DSOClient folder.

You may also need to delete your temporary internet files using Ccleaner, and using the task manager to close out nebula3 app before logging back in.
The problem is sloved with this method, thanks for all.
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Old 25.03.2013, 10:09   #7
.Nightwatch.
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I'm glad the issue has been resolved, and thank you for your feedback on this. Closing thread.
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